Return & Refunds Policy
Delivery Information
Welcome to the Delivery Information page of Damen’s Laptop Gear. We are committed to providing fast, safe, and reliable delivery services to ensure your purchased laptop reaches you in excellent condition.
✅ Order Processing
Once your order is placed:
Orders are verified and processed within 24–48 hours
We perform a final inspection to ensure the laptop is fully functional
Your parcel is carefully packed before dispatch
You will receive a notification once your order has shipped.
🚚 Delivery Coverage
We deliver nationwide across the Philippines through trusted and reputable courier companies.
Delivery availability may vary in some remote or high-risk areas depending on courier limitations.
⏱️ Estimated Delivery Timeframes
Estimated delivery windows:
Luzon: 2–5 business days
Visayas: 3–7 business days
Mindanao: 3–7 business days
Delivery times may vary based on:
Courier workload
Weather disturbances
Holiday seasons
Provincial clearance
💵 Shipping Fees
Shipping costs depend on:
Destination
Courier pricing
Package size and weight
Shipping fees are displayed at checkout before payment confirmation.
🔐 Secure Packaging
All laptops are packed:
With protective materials
In sealed packaging
To prevent damage during transit
We prioritize the safety of each device until delivered to your door.
📦 Order Tracking
Once shipped, you will receive:
Tracking number
Courier name
Tracking instructions
Tracking updates may take up to 24 hours to appear in the system.
📢 Delivery Attempts
Couriers typically attempt delivery multiple times.
If the courier cannot deliver because:
The address is incorrect
You are unavailable
Contact details are unreachable
Your parcel may be held at the courier branch for pickup.
🧾 Inspection Upon Delivery
Before signing or accepting the parcel:
Check the packaging for visible damage
Take photos/videos before unboxing
Record any concerns for safety
Contact us immediately if issues are found.
❌ Delivery Delays
Situations that may cause delays include:
Weather conditions
Courier backlogs
Logistics disruptions
Peak holiday seasons
We appreciate your understanding and patience.
👥 Customer Responsibility
Please ensure the following:
Correct name, address, and contact number
Someone is available to receive the package
Incorrect information may lead to delays or extra charges.
🤝 Support & Assistance
If you need help with delivery updates, concerns, or tracking:
📩 Message our support channels
📞 Contact information available on our website
We are ready to assist you every step of the way.
Damen’s Laptop Gear — Delivering Reliability to Your Door.